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Social Media Logos Chain Links Boats in a Row Keys to Success

Engage with your customer.

Accommodate the wants and needs of your customer when they’re
asking questions about the product or service you offer.
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Achieve higher sales.

Make your sales funnel larger by increasing the amount of people
who visit and buy from your website.
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Ignite positive word-of-mouth.

Help convert your prospects into customers with positive online
reviews and social word-of-mouth.
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Get found more often.

Grab the attention of your customer when they’re
looking to buy what you’re selling.
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Paid Search Marketing

Paid search marketing offers precise targeting and measurability, as well as tremendous reach. This online advertising medium makes it possible to achieve a high return on investment on a large scale.

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Search engine optimization - or SEO - involves building new websites, or changing existing websites, so that they rank higher in a search engine’s natural listings when users search keywords that relate to its content.

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Reputation Management

Customers are using online reviews, social word of mouth, and other online content to form an opinion about your company. We encourage your customers to leave positive reviews while addressing the negative.

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Online Reputation Sites

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    Reputation Management

    Your reputation can make or break you, especially online. Places like review sites, social media sites, and online articles may influence the way people think about your business, ultimately affecting the customer’s trust with you. It’s important to be active and initiate conversations with potential customers in these places. It’s something we refer to as “getting in the trenches,” and it starts here.

    Monitoring and intervention

    We work on all aspects of your company’s online presence by constantly monitoring any online mentions of your company. This ensures all positive and negative feedback is addressed in a quick and appropriate manner. Our focus is to create relationships with people who talk about or show interest in your business, gradually building trust with your customers and prospects.

    Kudos cultivation is influencer activation

    The internet is word-of-mouth on a massive scale. When people talk about your business online, their opinions of your business and service will eventually end up on Google or other review sites. This is important because online opinions can influence others to try you out. We get people talking about your business in good light.

    Humanize your business

    It’s what we do. Customer service is playing defense. We’re playing offense. People don’t like phony sales-speak - they don’t like to be sold to, that’s why we use small town rules. It starts with listening. We care about your customers and what they’re saying, even if it’s unrelated to your business. We want to know what your customer really cares about, whether it’s a Tim Tebow fan or Claude Monet collector. And when we do talk as the voice of your business, it’s pull, not push. We want to address your customers’ interests and what really matters to them, never closing a sale, only nurturing it. As for the defense, we make sure to approach any past issues customers may have had about your business, making things right and turning them into an advocate.

    Learn About Our Other Digital Marketing Services

    Paid Search Marketing
    Digital Advertising
    Social Media Marketing
    Email Marketing